FAQs
How do we book a trip?
1 - Determine what trip type you'd like from our list of available trips here. https://www.nativegrandcanyon.com/trips
2 - Choose a trip date range or date ranges you are available for. Keep in mind permitting is on a lottery basis for all guide services and the larger the window of availability for your trip the better odds of success. Trip requests need to be made a minimum of 5 months in advance for the lottery application. Trip requests within 5 months are possible and based on current availability.
3 - Send us a message or email with your trip and date request and we'll take it from there!
How do we get to the Trailhead?
We shuttle you from Page, AZ, or if you'd like we can help coordinate an itinerary to meet you within the park.
How do we get to Page, AZ?
Page, AZ is conveniently located just 2 hours of scenic driving from each rim of the Grand Canyon. That means no 4-6 hour shuttle to start your hike coming from Flagstaff or Phoenix. Page is also an easy place to find accommodations with more than 30 3-star/4-star hotels and over 200 VRBOs. The most choices and best prices anywhere in northern AZ.
Drive - A 4 hour scenic route from Phoenix or Las Vegas. Just 2 hours north of I40.
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Fly to Page on Contour Airlines. A short 45-minute connecting flight from Phoenix. We can provide transportation to your hotel. We can also provide a discount to a Jeep rental for any days you wish to remain in the area.
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Where do we meet our guide?
The night before your trip in Page, AZ or at the trailhead. Depending on a few factors, you'll meet the night before the hike at one of two locations in Page. The address will be given before your trip.
If we meet in the park, what do we do with our car?
You can park your car at the trailhead parking lot, directions will be included in our itinerary to you. If joining a Rim to Rim hike, you will need to take a shuttle to the opposite trailhead either before or after the hike. Options will be discussed with you during the booking process.
Do we carry our own gear?
For the most part, yes. Your guide will carry, a first aid kit, most of the cooking equipment, and most food. You will be responsible for carrying your own personal supplies, our or your provided- tent, sleeping bag, sleeping pad, 3L of water, and a portion of the meal supplies. Your gear can be carried in your own or our provided backpack.
We do have porter services available, please inquire for pricing.
What is included in the trip cost?
An Awesome Guide, Gear, and 3 Meals a day (while below the rim) are included in the trip cost. ​
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Spaces are limited, there is a $250 refundable deposit due at the time of reservation. Full trip payment is due at the time permits are issued, approximately 4 months prior to your trip. All payments are non-refundable after permits have been acquired.
Refund and Credit Policy
At Native Grand Canyon Guides, we are committed to providing memorable and safe wilderness experiences. Because of the unique logistics involved in securing permits and preparing each trip, the following refund and credit policy applies to all bookings:
Deposits and Payments
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A deposit is required at the time of booking to reserve your spot.
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Deposits are fully refundable until permits are issued. Once permits have been secured for your trip, deposits become non-refundable, as we begin allocating funds toward trip planning, staffing, and logistics.
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Full payment is due at the time permits are issued. At that point, your trip is considered confirmed and funds are allocated to trip-related expenses.
Cancellations by Guests
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Cancellations before permits are issued: Guests may receive a full refund of their deposit.
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Cancellations after permits are issued: No refunds will be issued. However, a trip credit will be offered if we are able to resell your spot.
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Trip credits are issued at our discretion and depend on our ability to fill your vacancy.
Trip Credits
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Trip credits never expire and may be applied to any future trip with Native Grand Canyon Guides.
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Credits are non-transferable and non-refundable once issued.
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We will work closely with you to reschedule your adventure at a time that works for you.
Cancellations or Modifications by Native Grand Canyon Guides
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In the event of natural disasters, trail closures, fires, or other circumstances beyond our control, we do not offer refunds. Instead, a full trip credit will be provided.
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Once trips are permitted and confirmed, funds are used to cover trip expenses, including permits, guide wages, and preparations. Even when trips are paused, we continue to pay our staff and maintain operations to ensure we can serve you when conditions improve.​
Insurance
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We strongly recommend that all guests purchase travel insurance that covers trip cancellations due to unforeseen circumstances, including natural disasters, illness, or injury.
We appreciate your understanding and support as a guest of a small, local business. Our goal is always to deliver a life-changing Grand Canyon experience—and to remain here for seasons to come.